Privacy Policy
Effective Date: January 1, 2026
Last Updated: November 2026
This Privacy Policy explains how West Virginia Plumbing ("we," "us," or "our") collects, uses, and safeguards information when you visit our website at https://wv.plumber800.com or contact our telephone dispatch line at (888) 205-7875.
1. Information We Collect
When you contact our phone dispatch service, our customer care representatives may collect details necessary to coordinate plumbing services, including:
- Your name and contact phone number.
- Service location address and municipal city within West Virginia.
- Information describing your plumbing symptoms, fixtures involved, and emergency status.
We do not collect payment card information directly through this static website. Any billing or invoicing is handled directly between you and the dispatched licensed plumbing contractor.
2. How Information is Used
Information collected via telephone dispatch is used solely to:
- Coordinate and schedule plumbing assessment or repair services with qualified local technicians.
- Communicate appointment arrival windows and technician updates.
- Maintain operational quality records and customer satisfaction follow-up.
3. Third-Party Disclosures
We do not sell, rent, or trade your personal information to third-party marketing companies. Information is shared strictly with the independent, licensed plumbing contractors dispatched to fulfill your requested service.
4. Cookies and Analytical Data
This website operates as a lightweight, static informational platform. We do not use intrusive cross-site tracking cookies. Standard server access logs (such as IP address, browser user-agent, and visited pages) may be collected by hosting infrastructure providers (such as Cloudflare or Netlify) for technical performance and DDoS protection.
5. Contact Us Regarding Privacy
If you have any questions or concerns regarding our privacy practices, please contact us by phone at (888) 205-7875.